Introduction
Elbrus King INC (“we,” “our,” or “us”) operates the website https://www.elbrusking.online (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.
What Information We Collect
We may collect the following types of personal information:
-
Contact details you provide (e.g., name, phone number, email, address)
-
Service and billing information, including invoices, job history, and payment status (stored securely through FieldPulse)
-
Anonymous usage data, such as browser type, visited pages, and time on site (via Wix Analytics)
How We Use Your Information
We use your information for the following purposes:
-
Responding to service requests and inquiries
-
Scheduling appointments and completing HVAC services
-
Issuing invoices and processing payments
-
Maintaining service records and communications
-
Improving our website and user experience
-
Meeting legal, regulatory, and tax requirements
Third-Party Tools and Data Storage
-
We use FieldPulse (a field service management platform) to store customer contact info, service records, and billing data. View FieldPulse’s Privacy Policy here.
-
Our site is hosted by Wix, which may collect anonymous analytics data and manage site functionality.
-
No personal data is sold or shared with unrelated third parties.
-
We also use Google Ads and related tools (such as Google Tag and Google Analytics) to measure ad performance and improve marketing. These tools may collect browser data, device identifiers, and interaction events (such as page visits, form submissions, and button clicks). This data helps us understand user behavior and optimize advertising campaigns.
Cookies
We use cookies on our website to improve functionality and understand how visitors use our site.
When you visit, you'll see a cookie consent banner that allows you to choose which cookies to accept. These may include:
-
Essential cookies – Required for basic website functionality
-
Analytics cookies – Help us track website performance and user behavior through tools like Wix Analytics
-
Some cookies may be set by third-party services such as Google Ads to track user interactions for conversion measurement and remarketing purposes. These cookies help us understand whether you contacted us, submitted a form, or visited a specific page after seeing an ad.
Non-essential cookies are not loaded unless you explicitly consent via the banner. You can change your cookie preferences anytime through the banner or your browser settings.
Service Area
We serve customers in New Jersey, primarily within:
-
Somerset
-
Monmouth
-
Union
-
Middlesex
-
Ocean
-
Morris counties
-
Areas along I-95, I-195, I-287, and surrounding regions
Data Security
We implement reasonable safeguards to protect your data, both online and offline. While no system can guarantee 100% security, we follow industry standards to keep your personal information safe.
Call Tracking and Recording
To help measure the effectiveness of our Google Ads, we use Google's call reporting and call recording features. When you call us through a phone number shown in one of our ads:
-
The call may be recorded and stored for up to 30 days
-
The call is routed through a Google forwarding number
-
We receive non-personally identifiable data, such as call time, duration, and area code
These recordings are used strictly for quality assurance and analytics. By calling through an ad-supplied number, you consent to the recording and tracking of the call for these purposes.
If you do not wish to be recorded, please contact us using the phone number listed directly on our website instead.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
It is your responsibility to review this page periodically to stay informed of any changes. The “Last updated” date at the top reflects the latest revision.
Your continued use of our website after updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Elbrus King INC
📧 Email: ElbrusKing@yahoo.com
📞 Phone: +1 (732) 734-7383